Contact us

For enquiries about Automatic Enrolment, or to let us know how to improve our service, please refer to the following sources in the first instance:

  • The Aviva contact number provided in the information we provided to you when you completed your agreement

Alternatively please Email us at:

Write to us at:
PO Box 2282

Login and password

If you have forgotten your password, as a first step please use the Forgotten password? link on the login screen. Please note that if an incorrect password or character from your memorable word is entered too many times, your account will become locked.

If you have forgotten your username or your account has become locked please call us on 0345 604 9915 Monday to Friday 8.00am to 5.30pm, or email

Calls may be recorded for training purposes or to improve the quality of our service to you. Calls may be charged and these charges may vary, please speak to your network provider.